FAQ
Questions we get asked
Answered the way we would answer them standing in your driveway.
How much does a new roof cost in Columbus?
Cost is driven by square footage, pitch, the number of roof planes, deck condition once the old roof is off, and the system you choose. Any contractor giving you a firm number over the phone without seeing the roof is guessing, and the number will change. We measure and give you a written line-itemed scope so you can see exactly what drives the price.
How long does a roof last in Ohio?
Architectural asphalt shingles are commonly rated 25 to 30 years, but actual service life in Ohio depends far more on attic ventilation than on the shingle. A well ventilated roof reaches its rating. A poorly ventilated one frequently does not make it two thirds of the way.
Do I need a full replacement or just a repair?
Repair is right when the roof has meaningful life left and the failure is isolated, such as a single storm-damaged slope or a flashing detail. Replacement is right when the field of the roof is at end of life, when there are multiple existing layers, or when repair costs are approaching a meaningful fraction of replacement. We will tell you which one you have.
Will my insurance cover a new roof?
Insurance covers sudden accidental damage such as hail and wind. It does not cover wear, age or deferred maintenance. Whether your specific loss is covered depends on your policy and the damage present, which is why we document first and advise second.
Can you waive or cover my deductible?
No. Waiving, absorbing or rebating an insurance deductible is illegal in Ohio and exposes the homeowner as well as the contractor. Any contractor offering it is telling you something important about how they operate.
Do you pull permits?
Yes, under our license, and we coordinate the inspection with the authority having jurisdiction for your address. A contractor asking you to pull an owner permit for their work is shifting liability onto you.
How long does the work take?
Most residential roof replacements are one day on the roof. Steeper, larger or more complex homes run two to three. Siding and deck projects are typically several days to a week or more depending on scope.
What happens to my landscaping and driveway?
We tarp and protect landscaping, use plywood over sensitive drive surfaces where needed, and run a magnet over the property for nails at the end of each day and again at completion. If we damage something, we fix it.
Do you work in winter?
Roofing yes, with attention to temperature since asphalt shingles need warmth to seal properly and some products have installation temperature limits. Vinyl siding becomes brittle in deep cold. We will tell you honestly if your specific project should wait for spring rather than taking the deposit.
Are you licensed and insured?
Yes. License HIC-L00828 through the City of Columbus, plus an active Ohio general contractor license, general liability and workers compensation. Ask us for certificates before work begins. Ask every bidder for the same.
What is the difference between Master Elite and a regular GAF contractor?
Any contractor can buy and install GAF shingles. Master Elite is a certification GAF grants to a small percentage of contractors, and it is what permits us to write the GAF System Plus and Golden Pledge Limited Warranty. Without it, a contractor simply cannot offer those, regardless of what their proposal implies.
Do you offer financing?
We work with third-party lenders including Hearth and Medallion Bank. Approval, rate and term are set by the lender based on your credit, not by us. See our financing page for what to ask before you sign anything.
Still have a question?
Call the office. We would rather answer it now than have you guess.